Casino Moons review. Casino Moons review is an unbiased review of Casino Moons. It shows you if Casino Moons legit, or a scam casino. And also if is safe, real or a fake game. Players complaints and feedback were also evaluated.
I am “on the moon” simply means I am feeling great. Maybe because the earth has seen too much of pollution and badness; being on the moon is used to describe that state of blissful and innocent happiness.
If you were wondering what connection is there between casinos and moons; now you have it. Casino Moons tries to sell itself as the casino where “customer satisfaction is of paramount importance”; and thus, where you should go to for “the best casino experience”.
That would mean providing a range of exciting games, tantalizing bonuses, easy deposits and withdrawal processes, rich rewards, excellent customer support, and more. Does Casino Moons really provide all of these and more? In the first place, is Casino Moons legit? This review will examine Casino Moons in order to provide the information that will help you answer those questions and more.
Casino Moons review at a glance
- Established in 1999 by Blacknote Entertainment Group
- Licensed by Curacao Gaming Commission
- Powered by multiple software providers which includes Betsoft, Pragmatic Play, Rival Gaming, Habanero, Octopus Gaming, Visionary iGaming, and Vivo gaming
- Offers a good range of casinos games which include slot, blackjack, Roulette, Baccarat, and video poker games, as well as live dealer games
- Offers a good number of jackpots for the jackpot chasers
- Offers numerous bonuses and promotional offers which includes a welcome package of 25 free spins and a cash bonus up to $6750
- Minimum deposit is $10
- Minimum withdrawal varies ($50 for web wallets), while maximum withdrawal is $4,000 per week
- 24/ 7 customer support is available via live chat and email
Casino Moons Background
If you are very familiar with casinos such as Winward Casino and Slots Village, then you already know all there is to know about Casino Moons because this celestial casino is no different from its sister casinos. This is not just because they have the same operators, but because they are basically the same casino. For example, the only thing that differs from their website is just the unique names of the casinos and the colour scheme. They use the same software; offer the same games, promotions, service and all.
Casino Moons was founded in 1999, which means they have been in the casino circles for almost 20 years. It is owned and operated by Blacknote Entertainment Group, which is a Group that owns and operates about 7 other casinos which includes Winward Casino, Slots Village, 7 Reels Casino, and 21 Dukes Casino.
The online casino can be found at www.casinomoons.com. The website is available in English, French, Portuguese, Spanish, and German. If you are not resident in any of the restricted countries and are of legal age, you can go to the website and register to join the casino. Registering is a simple process that will only take a few seconds. You’ll simply fill the sign-up form by keying in your details into the relevant feeds.
Legitimacy, Fairness, and Safety
Is Casino Moons legit?
Casino Moons is legit. It is not a scam, as of writing this Casino Moons review. Before jumping onto any online platform, you should make sure that it is legit else you’ll be ripped off. Making sure is especially important with online casinos, because there are fake/ scam casinos in the internet whose modus operandi is simply to collect people’s deposits.
There are many ways to determine the legitimacy of an online casino, one of which is legality. In terms of legality, a legit casino will be one that is recognized (screened and passed fit to operate) by a reputable legal jurisdiction. Casino Moons ticks the box in this regard because they have an operating license from the Curacao Gaming Commission from the government of Curacao. Thus, Casino Moons is, at least, a 100% legal casino.
However, it should be noted that the licensing jurisdiction is responsible for regulating the casino. Some jurisdictions show strict oversight ensuring that their casinos always operate fairly; while others allow their casinos to operate independently with little or no oversight. Thus, while having a gaming license is important, it’s equally important to consider the reputation of the licensing jurisdiction.
Unfortunately, the Curacao Gaming Commission is one of those licensing jurisdictions that use a hands-off approach. For example, their requirements are relatively easy to be met; as such virtually anyone can qualify for their license. Also, they do not intervene when their casinos and the casino players have disputes; and in most cases, players will be at the mercy of the casino. Thus, while Casino Moons is a 100% legal casino, the level of player protection that its Curacao license affords is not high.
However, this does not mean that Curacao licensed casinos are not legit. In fact, there are many legit casinos licensed by Curacao. The issue is that the Curacao license does not automatically inspire confidence, and the casino has to go overboard to build its own reputation. Casino Moons has done a lot of that reputation building.
The casino has been operating for almost 20 years. Suffice it to say that no fake/ scam casino can continue in operation for that long a time. A gaming and gambling house can only continue in business for that long if players perceive the house as reliable in terms of payments. Thus, the two decades operation of Casino Moons can only mean that they have built a platform that offers exciting gaming experience and reliable payouts. You may visit Casinomoon.com to join.
Is Casino Moons fair?
Another important check of the legitimacy of a casino is whether their games are fair. A fair casino is one where players actually have chances of winning games. With winning hands, you’ll be able to make withdrawals. Since you won’t want your only banking activity in a casino to be deposits, you’ll want a casino that is fair.
You’ll have to play multiple hands to test a casino for fairness, and that can be cost prohibitive. The alternative is to look out for audit certificates and seals of approval by third party casino auditors and industry watchers.
We did not find Casino Moons having the audit certificates of game testing labs and auditors; but we did find that Casino Moons have the seals of approval of lot of industry watchers. It should be noted that that these watchers are not shy to call out a casino that is a scam or operates unfairly. Thus, it is safe to say that Casino Moons is fair.
Is Casino Moons safe?
The fear of being ripped off is why you check that a casino is legit. However, that a casino is legit alone does not protect you from the hounds. You also need a casino that is safe. A safe casino is one that safeguards the players’ information, ensuring that sensitive data does not get into the wrong hands.
When you sign up and use a casino, you share sensitive information such as your personal data and payment details (such as credit card number); and you won’t want such information to be intercepted and captured by third parties (read as internet fraudsters).
There is no doubt that Casino Moons is safe. They use SSL (Secure Socket Layer) technology, which is the industry standard for creating a secure connection between two devices communicating over the internet. With SSL, a private channel is created between your device and the servers of Casino Moons, and every data transmitted in the channel is protected from the eyes and ears of unauthorized third parties. Every data is also encrypted using bank-grade AES 128-bit encryption ensuring that even if intercepted, customers’ data is not compromised.
Games
Mobile Compatibility
You want a casino that you’ll use to chase away boring times. And what times could be more boring than forced waiting times such as when commuting, when waiting in queues, or when taking a leak! You can’t be moving about with your desktop devices, so the ideal casino would be compatible with portable devices such as mobile devices and tablets.
It’ll be criminal for a modern casino not to be mobile friendly; thus, it’s no surprise that Casino Moons is compatible with the popular mobile operating systems. You’ll not have a diminished gaming experience when accessing the casino using Windows, Android, iOS, and other mobile platforms. Not only does Casino Moons work with mobile devices, but the casino is mobile optimized.
Game Play
Casino Moons is an instant-play casino which means that you do not have to download a casino software before you’ll be able to play the games. Like all its sister casinos, Casino Moons is flash-based; you only need a web browser to connect.
Software Providers
Casino Moons talks about offering the most state of the art, exhilarating gaming experience possible. In the gaming world, the experience offered is dictated by the software. Thus, a casino has to be powered by the best software to give anything close to a remarkable gaming experience.
Casino Moons ticks the box in this regards. One of their primary providers of games is Betsoft which is the clear leader in high quality 3D slot games featuring amazing graphics, animations and sound effects. Casino Moons also draws games from another slot specialist – Pragmatic Play. The focus of the provider on slot games means they are able to provide a range of mesmerizing slot themes/ plots.
Other providers of games in the house include Rival Gaming, Habanero, Octopus Gaming, Visionary iGaming, and Vivo gaming.
You must have heard that variety is the spice of life. This is even true in the moons. With different software in the house, you’ll have access to the different exciting tweaks that software providers use in differentiating their games. The excitement you’ll gain from the different unique features and game play styles of each software definitely makes for better gaming experience.
Games Selection
You want a good number of games in a casino so that you’ll be more likely to find games that you like. With so many game providers, it will be criminal if Casino Moons could not manage a good stock. As it turns out, they are able to provide a good range of games. You’ll find slots games, table games, video poker games, specialty games, and more.
Slots Games
The slots machines are the glamour of casinos, and online casinos are popular because since they are not limited by space, they can hold as many slot machines s possible. There will be no online casino without the slot machines.
Casino Moons provides hundreds of slot games with about 160 of them available on mobile. You’ll find classic slots such as Aztec Gems, Treasure Horse, Lucky Seven, 888 Gold, Monkey Madness, and more. For the modern video slots packed with all-action gaming features (such as wild, scatters etc.), you’ll find titles like Wolf Gold, Gold Rush, 7th Heaven, Romeo and Juliet, House of Fun, Ancient Egypt, Asgard, Jurassic Giants, Sugar Rush, and more. Whatever your interest, you’ll find a slot with a suitable theme; their themes cover simple fruities, Ancient civilization, Racing, Fighting, Horror, Romance, etc.
Table Games
The table games have always held their own in popularity; thus, every serious casino should offer a wide range of these games. Casino Moons does not disappoint. If you want a table game of strategy; you can sit at the blackjack tables, where you can try to beat the dealer to 21 without going over. Typically, there are different versions of the game provided such as American Blackjack, Royale Blackjack and more. They also provide the different types of Baccarat. If you want a table game of luck; you can sit at the Roulette table and roll the wheel to find where the ball will stop. You can have your pick of European Roulette, Crystal Roulette, Electronic Roulette and more.
While there are a good number of table games for your gaming pleasure, the fans of the dice will be disappointed that Casino Moons does not provide Craps.
Video Poker Games
Fans of Video Poker Games are well taken care of. Casino Moons provides the double action of video slot and poker game in one wrap with games such as Deuces Wild, Deuces and Joker, Jacks or Better, and more.
Bingo
Very few casinos have a dedicated Bingo section; thankfully Casino Moons does. For some Bingo action, there are many Bingo rooms in Casino Moons with 12 of those rooms available on mobile. You’ll find the Dollar room with a $1.00 card cost having a prize of $85 and a jackpot of $77,008; the Quarter room with a $0.25 card cost and having $7.35 prize and $5,410.68 jackpot; and the Nickels room with a card cost of $0.05 and having a prize of $250.
Live Dealer Games
You can play with live dealer in Casino Moons. You’ll have the dealers seated in real casinos dealing the cards (and spinning the wheels) and the action relayed to you via video feeds using some of the best technology in the business. The live games are powered by Visionary iGaming and Vivo Gaming.
Live Dealer games are expensive to put together, so you’ll find that if available very few of these games are offered. Impressively, Casino Moons offers relatively more live dealer games than you’ll find in most casinos, with 5 of their live games even available on mobile. Live Games include Spanish Roulette, Portuguese Roulette, Live Baccarat, and more.
Progressive Jackpot Games
The chance of winning big is why many persons play casino games. No games give such chance like the progressive jackpot games. These games have a fund attached that grows the more the game is played, because a percentage of every wager on the game is contributed to the fund.
Casino Moons offers a few progressive games. At the time of writing this review, some of these games and their pot size are: 7 Monkeys ($326,967.35), Faerie Spells ($1,103,612.39), Black Diamond ($229,636.08), Reels of Wealth ($1,103,612.39), the Catfather II ($104,550.69), Legend of the Nile ($63, 962.50), and more. Some other fixed Jackpot games include Charms and Clovers, at the Copa, Good Girl Bad Girl, Enchanted, A Night in Paris, Mr. Vegas, and more.
While Casino Moons does have a good number of jackpots to thrill the jackpot chasers; surprisingly, they do not have a dedicated section for progressive jackpots. Thus, you’ll need to go through the game listing by category to find a jackpot game.
Bonuses and Promotions
Simply put, bonuses and promotions are freebies. They represent free money or free plays that casinos give to customers. Given that the edge is always on the house in all casino games; you can really do with some freebies. Thus, you’ll want the ideal casino to run a lot of promotions.
Casino Moons ticks the box in this regards by offering a ton of promotions which include the popular ones such as welcome bonus, daily match bonuses, cash back and more.
Welcome Bonus
The welcome bonus is the casino’s package to attract new players. Thus, the package should be huge and attractive so that it’ll be enough to make you choose the casino over the competition. Casino Moons has a very fat welcome package.
When you sign up, you’ll be rewarded with a no-deposit welcome bonus of 25 free spins. As the name suggests, you don’t even need to make a deposit for the free spins to be credited to your account. There is also a cash bonus that the casino gives when you make your first deposit(s). The deposit bonus is spread to cover the first five deposits as follows:
- 200% cash bonus up to $2,000 when you make your first deposit
- 100% cash bonus up to $1,000 when you make your second deposit
- 100% cash bonus up to $1,000 when you make your third deposit
- 100% cash bonus up to $1,000 when you make your fourth deposit
- 175% cash bonus up to $1,750 when you make your fifth deposit
This means that the full value of the deposit welcome package is $6,750; and you can get this full value by making 5 deposits of $1,000 each.
As far as welcome bonuses go in the industry, this is one of the biggest you’ll find. And if you add the 25 free spins you get even before making your first deposit, then the welcome package is definitely very attractive. That said; if you want a casino that welcomes you with a golden handshake, then you’ll be hard pressed to find one better than Casino Moons.
Match Bonuses
While the welcome package is big and attractive, it means nothing for players who already have accounts with the casino. Thus, the ideal casino will have promotions targeted at not only attracting new players but also retaining existing players.
Casino Moons does this with a raft of daily match bonuses. For each day of the week that you top-up your account, you’ll be rewarded with a cash bonus. There are five offers on Mondays depending on your deposit amount. You will get 25% bonus for all deposit up to $49, and the offer increases with increase in the deposit amount, and gets to 200% bonus for deposit of more than $200. On Tuesdays, you can even get as much as 300% bonus on high stakes deposits (over $1,000). There are similar offers for every day of the week.
Thus, it doesn’t matter your membership status (new or old) in Casino Moon or the day or time of the week that you make your deposit, you’ll receive a cash bonus.
Tournaments
If you like contests, Casino Moons provides a lot of slot tournaments with exciting prizes. These tournaments are time specific so will change from time to time. At the time of writing this review, some of the tournaments were:
- The Grand VIP tournament – This rewards from the first position to the twentieth (1st place = $10,000; 2nd place = $7,500; 3rd place = $5,000; 4th place = $2,500; 5th – 10th place = $1,000; 11th – 20th place = $10,000 chips)
- The weekly VIP – This give out cash prizes every Tuesday, Thursday and Sunday (1st place = $2,500; 2nd place = $1,000; 3rd place = $750; 4th place $500; 5th place $250)
- Rush Reel A Rolex Tournament – This gives out a $12,000 Rolex to the winner, and cash prizes to the other players that complete the first 10 position (2nd place = $5,000; 3rd place = $2,500; 4th – 10th place = $1,000 each)
- Februa Race for Rome – This will give out a trophy and a guaranteed $25,000 cash prize to the winner; while the other players that complete the first 20 positions gets cash prizes as follows: 2nd place = $5,000; 3rd place = $2,500; 4th – 10th places = $1,000; 11th – 20th places = $500 chips
- The Blacklist (season 6) – This gives cash prizes as follows: 1st place = $7,500; 2nd place = $4,000; 3rd place = $2,000; 4th place = $1,000; 5th place = $500.
Where chips are awarded, it is subject to wagering requirement that can be found in the T&C of the particular bonus offer. We liked that many of the offers rewarded up to the 20th placed player in the tournament. That way, you’re more likely to win a prize than where a single winner takes home the tournament cash prize.
Cash back
Casino Moons also offers a 15% weekly cash back. This is a loyalty offer that is supposed to make you commit to the casino. On Monday morning, the casino will credit your account with 15% of the money that you deposited and lost in the previous week. This way, you get something even when you loss. Interestingly, the money is not subject to any playthrough requirement.
Bonus Conditions
All casino bonuses are sticky, which means that you cannot simply withdraw them and bolt. There are conditions attached that must be met before the bonuses or any winnings resulting from bonus plays can be withdrawn. These conditions can easily make an attractive bonus less attractive. Therefore, while the size of the offered bonus is an important consideration, the attached condition is equally worth considering.
Wagering Requirement
One of the first bonus conditions to consider is the wagering requirement, which is the total amount that must be wagered, after redeeming a bonus, before you’ll be able to make a withdrawal. Thus, you’ll want the wagering requirement to be as low as possible, so that you’ll be ready for withdrawal as fast as possible.
In Casino Moons, the wagering requirement for all deposit cash bonuses is 35 times bonus amount and 35 times deposit amount. That is: WR = 35 X (bonus amount + deposit amount). If you deposit $1,000 to redeem the full first deposit bonus of $2,000; you’ll have $3,000 as the bonus amount plus deposit amount, and the wagering requirement will be 35 X $3,000, which is $105,000. This means that to clear the $2,000 bonus and be able to withdraw it (or any winnings from it), you’ll have to wager an additional $105,000.
If you’ve seen other reviews, you’ll easily notice that the wagering requirement of Casino Moons is relatively high. In fact, the 35 times requirement of Casino Moons is almost double the industry average (which is 20 times bonus amount plus deposit amount). With their high wagering requirement, you’ll have to wager more (and wait longer) before you’ll be able to clear your bonus in order to withdraw it.
Time for clearing bonuses
Given the high amount to be wagered in order to clear a bonus, you’ll expect that Casino Moons will give a wide window for clearing bonuses. However, they do not.
In Casino Moons, bonuses expire after seven days of granting. If within 7 days, a redeemed bonus has not been cleared, the bonus and (any winnings obtained with it) will be forfeited.
Allowed amount while clearing a bonus
Given that you have a high amount to wager in order to meet playthrough requirement, and a relatively short time, you’ll want to be able to place high individual wagers. However, Casino Moons sets an amount that should not be exceeded when playing through a bonus. Unfortunately, it’s low-balled to $5.00. That is; when playing through a bonus, you are not allowed to place individual bets that exceed $5.00, else any winnings you have will be voided.
This means that Casino Moons will not be ideal for high rollers except they will not be redeeming and playing with casino bonuses. And even for the low rollers, bets not exceeding $5.00 can easily make playing casino games a chore. This is because to redeem any bonus, you’ll have to play multiple games, and the sheer number can easily become overwhelming. For example, if you redeem only the first deposit bonus, to meet the $105,000 playthrough requirement, with individual bets of $5.00, you’ll have to play 21,000 games. If you redeem the full welcome package; clearing it requires wagering a total $411,250, and with individual bets of $5.00, you’ll have to play 82,250 games.
That said; Casino Moons can do well to raise the cap on maximum bet allowed when playing through a bonus, so that given the high wagering requirement and the limited time to meet it, you’ll not have to play as many games when playing through a bonus.
Conditions of Free Spins
The no-deposit bonuses that casinos give are different from the cash bonuses and so are the conditions attached. First, when you use your free spins, any winning gotten is not withdraw-able, but should be treated as a bonus which is subject to playthrough.
Thankfully, the wagering requirement to clear winnings of free plays is significantly lower than the wagering requirement to clear cash bonuses. For the sign-up free spins, the wagering requirement is 20 times free play winnings; while for any other free-spins redeemed, the wagering requirement is 25 times free play winnings.
That is; if you use your free spins and end up winning $200. If it’s a sign-up free spin, before you can withdraw the money, you’ll have to wager 20 X $200 = $4,000; but if it’s not a sign-up free spin, you’ll have to wager 25 X $200 = $5,000.
If you’ve seen reviews of other casinos, you’ll find that Casino Moons has one of the best offers in terms clearing free spins winnings. Their 20X or 25X offer is significantly lower than the 40X – 60X offer that you’ll find in many other online casinos. Thus, while Casino Moons may not be the best house for redeeming and playing with cash bonuses, they seem okay for using free spins.
The one big bump on the road of using free spins in Casino Moons is that there is a withdrawal cap, and it is low-balled at $100. That is; after clearing the free spin bonus, you cannot withdraw all your positive balance. You are allowed to withdraw only $100, and any other balance will be forfeited. This means that it doesn’t really mean how much you win from your free plays or clear, the highest amount you can withdraw is $100. Thus, a high free play winning will only give you headache, because it translates to multiple game plays to meet a high wagering requirement, when you’ll be able to withdraw only $100.
It should also be said that though the sign-up free spins do not require you to make any deposit before you’ll earn them, you’ll have to have at least a deposit transaction in your account before you can make any withdrawal.
Games Contribution to Playthrough
Casino games do not contribute equally to playthrough. You’ll want your favorite games (the games you’ll rather be playing) to contribute maximally to playthrough; because it’ll be more difficult to clear bonuses playing games with little or no contribution to playthrough.
The games contribute to playthrough as follows:
- 800% – Bingo
- 100% – All slots
- 20% – Video Poker
- 10% – Roulette, Casino War, Mini-Baccarat, Keno, and Weed Whacker
- 2.5% – Blackjack
If you’ve seen other reviews, you’ll easily notice that games in Casino Moons have better contribution to playthrough than in most casinos. It’s only Keno that you’ll find better, because in most other casinos Keno has 100% contribution.
Interestingly, free bonus games also contribute to playthrough (although at lower rate) as follows:
- 200% – Bingo
- 25% – All slots
- 5% – Video Poker
- 2.5% – Roulette, Casino War, Mini-Baccarat, Keno, and Weed Whacker
- 0.625% – Blackjack
Banking
Deposits Options
You want a casino that supports a wide range of deposit options so that you can easily find one for funding your account. Casino Moons support the same range of deposit options as its sister casinos. These include: Visa, Master card, AstroPay pre-paid card, Money transfer (AstroPay Direct), Neteller, Skrill, and ecoPayz, Flexepin, Neosurf, and PaySafe Card.
It should be noted that not all the options above will be available to you in your region. However, with some global options amongst them, you should not have issues with finding one to make your deposits as long as you are resident in any of the locations that are supported by the casinos.
The minimum deposit you can make is $10 for almost all the method. Also, deposits are free (except with cards where fees may apply); and the transaction is instantly processed.
Withdrawals Options
There are fewer options for withdrawal than there are for deposits. They include bank wire, money transfer, web wallets (Ecopayz, Neteller, Skrill), and checks (paper check and electronic checks). Also, this is the range of options available; but you’ll find only some of them applicable to your region. For example, in my region, only bank transfer was supported.
Though in all casinos, withdrawal options are fewer than the deposit options, but Casino Moons, the withdrawal options bother on too few. For example, you’ll notice that credit cards are not supported for withdrawals, and once again there is no sight of PayPal.
In terms of withdrawal the minimum amounts depends on the desired/ applicable withdrawal method. The minimum amount is $50 for the web wallets, $100 for e- checks, $300 for paper checks, and $500 for bank transfers. However, the maximum withdrawal amount is constant for all methods, and is $4000 per week. Also different fees may apply for withdrawal and could be as much as $25.
This shows that Casino Moons has a high withdrawal threshold, especially given that their minimum deposit amount is $10. Thus, it takes small to get in, but high to get out. This means you’ll need to play more so as to win enough to be eligible for withdrawals. Because the edge is on the house, you’re likely to lose than to win when you play more.
When have up to the withdrawable amount, and you request payment, you will most definitely get paid. Casino Moons is reliable in terms of payout. However, getting paid is not enough, it’s important to also consider how long it’ll take from the time of requesting payment to the time of receiving it.
Like its sister casinos, Casino Moons have a 72 hours payout processing time. That is; after requesting payment, it’ll take them 72 hours to dispatch it to your chosen withdrawal method. This is a relatively long time, as there as many casinos that process payouts within 24 – 48 hours. After the payout is issued, how long it takes you to receive it will depend on the chosen method as follows: web wallets = within 48 hours; bank transfer = within 5 days; checks = within 1 – 7 days. This means that the fastest options for withdrawal are the web wallets.
Customer Support
The ideal casino should provide for assisting customers with answers to questions or resolution of issues. Thus, the ideal casino will have an effective customer support service, where effectiveness of a support service is measured by the available contact channels, promptness of response, and helpfulness of response.
For the first, Casino Moons provide the usuals. First, there is an FAQ section in their website where players can personally look up answers to certain questions. To contact and deal with a support rep of the casino, there is a mail service and a live chat.
For the mail service, you can send them a mail using a contact form from the website or directly from your mail using the address support@casinomoons.com. The responsiveness of the service is relatively fine, as their response is usually within a day. However, if you’ll rather get instant feedback, you may use the live chat. Casino Moons is able to provide 24/ 7 support via the live chat because it is active round the clock.
Summary
Casino Moons is one of the many look-alike casinos of Blacknote Entertainment Group. The casino is duly licensed (albeit by a not-so confidence inspiring Curacao gaming jurisdiction) and has a reputation for paying players (albeit might be relatively slow); thus it is legit.
The casino draws games from multiple providers even their live dealer games, which ensures that they have the quality and quantity of casino games that will max your entertainment. And if you like bonuses and promotions, then you’ll love this celestial casino. They have one of the most attractive welcome package, numerous daily bonuses, tournaments, and other promotional offers. Making deposits and withdrawals is a breeze; though they offer only limited options, the process is easy and without hassle. And if you hit a wall, they have a 24/ 7 support team that you may reach via email or live chat.
However, it’s not all smooth sailing; Casino Moons have certain bonus conditions that stifle the life out of their attractive bonuses. There is a high wagering requirement for the cash bonuses and the maximum wager while playing through a bonus is also a low $5.00, and these combine to make it difficult to clear a bonus in the house.
Pros:
- Reliable casino that pays
- Have a good variety of casino games including live dealer games
- They draw games from multiple providers
- They give a lot of bonuses and promotions
- Their welcome package is very fat and attractive (25 free spins and cash bonus up to $6,750)
- 24/ 7 customer support via live chat
Cons:
- Licensing by Curacao means the casino is not properly regulated
- Their deposit bonus wagering requirement of 35 times bonus amount plus deposit amount is too high
- The maximum amount ($5.00) that can be wagered when playing through a bonus is relatively low
- The minimum withdrawal amounts are relatively high
- The $100 withdrawal caps on free play winnings is low
- Payout processing time is relatively long
For more information and how to join visit the casino site at Casinomoon.com