Jackpot City Casino review. Jackpot City Casino review is an unbiased review of Jackpot City Casino that tells whether it is legit or a scam. Jackpot City Casino advertises as “the number one gaming destination for players looking to enjoy all the best online slots, blackjack, roulette, poker, and other exciting casino games”. In a few words, what Jackpot City Casino is promising is safe and the best gaming entertainment.
This Jackpot City Casino review will shine the spotlight on Jackpot City Casino in order to provide the information that will help you determine whether the casino actually does offer the best gaming entertainment. And also find out if Jackpot City Casino is legit, or a scam, real or fake.
Jackpot City Casino at a glance
- Established in 1998; and owned by the Bayton Ltd and Baytree Ltd which are members of the CityViews Group
- Licensed by the Malta Gaming Authority and the Kahnawake Gambling Commission
- Use SSL technology; and accredited fair and safe by eCOGRA
- Offers over 400 online casino games including live dealer games
- The casino is mobile optimized; and supports instant play
- The casino is powered by Microgaming, Evolution Gaming and others
- Supports a wide range of banking options including cards, web wallets, bank transfer and more
- Minimum deposit is $10, and maximum withdrawal is $4,000 per week
- Offers an attractive welcome bonus that covers the first four deposit up to $1,600
- Customer support is via email, live chat and telephone
What is Jackpot City Casino?
The Jackpot City Casino is an online casino that was set up in 1998 by Bayton Ltd and Baytree Ltd which are members of the CityViews Group. For over two decades, the casino has been providing gaming and gambling services, which makes it one of the oldest casinos operating today. The CityViews Group which owns and operate Jackpot City casino owns and operates over 15 other casinos which include spin palace casino, ruby fortune casino, mummy’s gold casino, cabaret club casino, spin palace casino,river belle casino, lucky nugget casino, kingneptune’scasino, casinoepoca, and gaming club casino. The wealth of experience of the Group in the gaming business is not disputed; however, their approach to the discussion of players’ complaints with certain industry watchers has received negative reviews.
The online casino can be found at https://www.jackpotcitycasino.com. The casino targets a worldwide audience, and as a result the website is available in a host of international languages. If you are not resident in any of the restricted countries and you are over 18 years of age (or above legal age of majority within your Jurisdiction), you can proceed to the website, create an account, and play the casino games.
Is Jackpot City Casino Legit?
Jackpot City Casino is legit, not a scam. One of the most searched words in the internet is legit. Is “this or that” legit? With scam artists everywhere, and seemingly thriving especially in the internet, people want to know a platform is legit before associating with it. When it comes to gaming houses, the fear of being ripped off alone is enough to make players ask if a casino is legit or a scam.
One of the first things to look out for in any legit business is a license to operate. In this regard, Jackpot City Casino is duly licensed. The casino holds a gaming license obtained from the Malta Gaming Authority (MGA), and another obtained from the Kahnawake Gambling Commission (KGC). In the least, this means that the casino is 100% legal, because two legal jurisdictions recognize it and permit it to operate.
The licensing jurisdiction also tells the regulatory framework under which the casino operates. Some jurisdictions are strict and hold their casinos to high standards, while others are lax and allow their casinos to operate independently. The MGA and KGC which both license Jackpot City casino fall into the former category. In fact, the MGA is regarded by many players and industry watchers as one of the best regulators of casino operators. This is because, they actively come in to settle dispute between players and the casinos; and in most cases decide in favor of the players. Thus, not only do the licenses of Jackpot City casino show that the casino is legit; it also shows that it is well regulated, and players’ protection is optimal.
Is Jackpot City Casino fair?
Jackpot City Casino is fair. You need a fair casino if you are to win any games and have the chance of boosting your bankroll. If a casino isnot fair, you can’t have winning hands, and all your banking activities will be deposits. Therefore, a legit casino isnot just one that is legal, but one that is also fair. Therefore, considering whether a casino is fair is a must.
In fairness, most licensing jurisdictions ensure that their license holders are fair. However, the most important check for fairness is by looking out for pass certificates issued by third party casino auditors that specialize in certifying casinos.
In this regard, Jackpot City casino ticks the box. The casino has a seal of approval from eCOGRA (eCommerce and Online Gaming Regulation and Assurance), which is one of the most respected independent casino auditors. eCOGRA specializes in certifying casino games, and they do rigorous testing of the games before passing them. Therefore, eCOGRA seal of approval certifying Jackpot City Casino as fair and safe removes every doubt. Jackpot City Casino is fair.
Is Jackpot City Casino Safe?
Jackpot City Casino is safe to use. You give up too much personal information and other sensitive information when you play real money games in a casino. This information include your name, date of birth, email address, mailing address, credit card details and more. If a casino is to be safe, it will protect the data you share with it, and prevent the data from being intercepted by unauthorized third parties such as cyber fraudsters. For if such persons get hold of your personal data and credit card data,
Jackpot City Casino utilizes SSL technology to ensure the protection of transactions and players information. SSL technology creates a secure link between your device and the server of the casino, and any data transferred in the link is secured. It also encrypts the data before routing it through the link, ensuring that even if it is captured, the hackers cannot decipher it. The encryption level is 128 bit AES (Advanced Encryption Standard), which is the same standard used by financial institutions to secure their online data.
With the use of this bank grade security technology, there is no doubt about it. Jackpot City casino is safe.
Games
Software Provider
A casino’s software tries to replicate real life games. Thus, the casino can only be as good as its software. If the software is whack; there’ll be nothing to enjoy in the casino, as its games will be whack. Therefore, when checking casinos, one important check is the software provider.
In this regard, Jackpot City Casino is powered primarily by one of the best casino software providers in the business, which is Microgaming. The software giant is the leading supplier of casino games; and this is because their games feature state of the art technology (including graphics, sound effect etc), as well as the latest in cutting edge game play. In Microgamimg games, you’ll be engaged by enthralling themes and storylines, as well as jackpot excitement. However, some few games are provided by other providers. For example, the live dealer games are by Evolution Gaming.
Downloadable and Browser based format
There are two ways to play casino games, and Jackpot City Casino gives you both formats at no cost. You may download the casino software to your device free of charge, and proceed to play the games straight from your device. Alternatively, you may play the browser based games straight from the casino web servers, which does not require any download of the casino software. All you need do is load the game through any web browser in your device.
Mobile Compatibility
A casino website and its games should be compatible with mobile platforms if you’ll want to be able to play casino games on the go. It’s not contestable that you cannot drag your desktop devices with you everywhere you go so as to play casino games when you want to.
In this regard, Jackpot City Casino ticks the box. The casinio website is fully mobile optimized, and opens well on mobile platforms such as Android, iOS, Blackberry and others. The games can also be played on all these mobile platforms, and you’ll have the same features and excitement as when playing from the desktop platforms.
Game Selection
The ideal online casino should hold a wide variety of online casino games so that no matter your taste and preferences, you are sure to find a game that is right for you. Jackpot City Casino also ticks the box in this regard. The casino offers over 400 online casino games, which includes slots, table games, video poker games and more
Slots – Slots are the most played casino games, whether online or in the brick and mortar originals. As a result, a majority of the games in online casinos are usually slot machines. It is no different in Jackpot City Casino, as over 75% of their games are slot games. The casino provides over 300 of these stunning spinning reels. You’ll find the classic fruit machines, the traditional three reel slot games, and the slicker video slot games.
Some of the slot games you’ll find in Jackpot City casino include Avalon, Immortal Romance, Thunderstruck, Cricket star, and more. Some of the slot games are straight out from your blockbuster movies and TV series such as Game of thrones, Hellboy, Tomb Raider and more.
Table Games – A casino’s games library cannot be complete without the classic table games; and Jackpot City Casino is no exception. They provide a variety of the popular table games.The most popular of the table games, at least according to Hollywood, is Blackjack; and Jackpot City casino offers the different options of the game such as European Blackjack, Classic Blackjack, Spanish Blackjack, Vegas Strip and more. The casino also provides different variants of the game such as Double Exposure, Pontoon, Spanish 21 and Super Fun 21. Blackjack is a game of strategy where you can affect the outcome.
However, if you want a table game of blind luck, you’ll find a lot in the casino. Jackpot City Casino provides Rouette, where you can simply spin the roulette wheel and wait to see where the ball stops. You’ll find the different options of the game in the house, which includes European Roulette, French Roulette, American Roulette, Multi Wheel Roulette, Premier Roulette, and more. Other games of chance available in the casino include Craps, where you can roll the dice and bet on the outcome. Another table games you’ll find is Baccarat.
Video Poker Games – There is a reason some players are hooked on video poker games. These games combine the thrill of slot games with that of card games for an exciting gaming experience. Some of the video poker games in the house include Aces and Eights, All Aces, Bonus Deuces Poker, Bonus Poker, Bonus Poker Deluxe, Deuces Wild, Double Bonus Poker, Double Double Bonus Poker, Double Joker, Jackpot Deuces, Jacks or Better, Joker Poker, SupaJax, and Tens or Better. Also, some of these games are available in one hand and multi hand denominations.
Specialty Games–Some games in the house just cannot be classified as slot, table games or video poker. These include Keno and Scratch card games.
Live Dealer Games
Patrons of casinos like live dealer games because it gives them the feel of playing in land based casinos. The live dealer games allow you to play against real dealers in real time, and the action is relayed to you through quality video feed.
Thankfully, Jackpot City Casino provides live dealer games. They make use of cutting-edge video streaming and intuitive interface that include all features for a smooth and sleek gaming experience. With controls for image size and viewing options, you can change the size of the dealer tile image, and you can choose to view the action in full screen mode. Controls for account history also allows you to check your account history, as well as to see the dates of your gaming sessions, the games played, the value of your bets, and wins and losses.
The live dealer games you’ll find in the house include table games such as Blackjack, Roulette, Baccarat and so many more exciting games.
Progressive Jackpots
The chance to win life changing sums with a small bet is one of the draws of casinos; and nothing gives such like progressive jackpot games. These games have a jackpot attached with a pot that grows each time the game is played. Because, Microgaming supplies games to a lot of casinos, the games enjoy a lot of play; and with each play, a percentage of the bet is contributed to the jackpot fund. The result is that the funds can grow to life changing millions.
Jackpot City Casino, because it is powered by Microgaming, is able to provide a lot of progressive jackpot games.One of the Microgaming progressive jackpot games (the Mega Moolah) holds the Guinness World Record for the highest payout from an online slot game. At this time of writing, the Mega Moolah jackpot amount is over 6 million.This game and more can be played in Jackpot City Casino. Other progressive jackpots are Fantastic 7s, High 5, and more.
Bonuses
Every business offer some form of inducement in order to increase sales and their customer base; and the casino business is no different. Casinos’ inducements are in form of bonuses and promotions which serve to attract new players to the gaming house, as well as to hook existing players to the house. Jackpot City Casino offers different bonuses and promotions ranging from welcome bonus to match bonuses, to loyalty rewards.
Welcome Bonus
This is the bonus that the casino gives to new players. It is meant to make players choose the casino over the competition. Usually, welcome bonuses are deposit bonuses that give you back a percentage of your deposit as bonus cash. The welcome bonus of Jackpot City casino is also a deposit bonus; thus, you have to make a deposit to redeem the bonus. However, it is not just on the first deposit, but spread to cover the first four deposits. The welcome bonus is as follows:
- 100% up to $400 on the first deposit
- 100% up to $400 on the second deposit
- 100% up to $400 on the third deposit
- 100% up to $400 on the fourth deposit
This means that you can max it up to $1,600. This is one of the most enticing welcome bonuses you’ll find. And if you’ll want to have a strong head start with casino freebies, Jackpot City casino may be ideal.
Other Bonuses
Jackpot City Casino offers regular match bonuses that you qualify for simply by playing real money games in the house. These include mid week and weekend percentage match bonuses that are given to players based on their playing activity in the preceding weeks.
There are also prized packed promotions where players can win prizes ranging from cash, casino credits, free spins, gadgets, 5 star cruises, and exotic holidays. There is also a loyalty program where Jackpot City casino rewards its loyal players for their wagering activity. For every bet you place in the casino, you’ll be awarded points; and when you have accumulated enough, you can convert them to cash back for more wagering.
Bonus Wagering Requirement
This is the total amount that must be wagered, after redeeming a bonus, before you can withdraw the bonus or any winnings resulting from plays with the bonus. A high wagering requirement means that you’ll have to wager much more (spending more and waiting more) before you can make any withdrawal. Therefore, you should want bonus wagering requirement that is as low as possible.
In Jackpot City Casino, as in all casinos under the CityViews Group, bonus amount are subject to a wagering requirement of 50 times before it can transferred from the bonus account to the cash balance. This means that if you max the first deposit welcome bonus by redeeming $400 in bonuses, you cannot withdraw the bonus or any winnings from it unless you have wagered a total amount of $20,000 (that is 50 X $400).Also, all winnings from no deposit bonuses such as free spins are themselves seen as bonuses, which must be played through 50 times before they can be withdrawn.
Granted, there are casinos that have wagering requirement as high as 60X bonus amount. Jackpot City casino is better than those; because the lower the playthrough requirement, the more ideal the casino is for playing with bonuses. However, the 50X playthrough requirement of Jackpot City is not low enough. For starters it is higher than the industry average, which is 40X bonus amount, or 20X bonus amount plus deposit amount.
Games contribution to playthrough
A review of bonus conditions should also examine the contributions of the casino games to playthrough requirement. This consideration will tell you if the casino is ideal for playing your favorite casino games with casino bonuses. If your favorite games (which you will be playing in the house) contributes nothing or very little to the playthrough requirement, then it means that the casino is not an ideal house for you.
The games contribution to playthrough in Jackpot City casino is as follows:
- 100% – All Slots, Keno & Scratch Card games
- 8% – All table pokers, all roulettes, all video/power Pokers (excluding All Aces and Jacks or Better video pokers), all blackjacks (excluding Classic Blackjack) and Casino War
- 2% – Classic Blackjacks, All Aces video pokers, all Jacks or Better video pokers
- 0% – All baccarats, all craps, Red Dog, Sic Bo
You should note that, if you play games with 0% contribution before meeting the playthrough requirement, not only will the games not contribute to meeting the playthrough, but Jackpot City casino will void all winnings made from your plays.
The games contribution also show that you’ll find joy in the casino when playing with bonuses only if you are playing slots, Keno and Scratch card games. This is because only these games contribute maximally to playthrough; while every other game contribute too little too playthrough.
For example, the high 50X playthrough that must be met means that if you max the welcome bonus, you’ll need to wager at least $20,000 before you can withdraw. But that is only when playing the games types that have 100% contribution to playthrough – slots, keno, and scratch card games. If you’ll be playing video poker games (with 8% contribution), you’ll have to wager a total of $250,000 before you can make any withdrawals. Thus, video poker enthusiasts might not see the casino as ideal for redeeming bonuses for playing their favorite game.
Other bonus Conditions
One of the damning things about casinos that belong to the CityViews Group is the conditions attached to their bonuses. The conditions combine to make it less desirable to play with bonuses in the house.
One of such condition is a single bet cap while playing through bonuses. Jackpot City Casino has it that when actively playing through a bonus, placing single bets equal to or in excess of 30% of the value of the bonus credited to your account will lead to any winnings being voided. Apart from single bets being less than 30% of the bonus amount, the bet should also not exceed £/ €/ $8 per round and 50c per line. Playing single bets of less than 30% or not exceeding £/ €/ $8 means that the casino is not ideal for high rollers.
There are also conditions that serve to limit the amount that the casino will pay out in the event of big winnings from bonus plays. For example, there is a 100 casino credit (that is, £/ €/ $ 100) cap when withdrawing winnings from no deposit bonuses. This means that even after the torturous exercise of playing small single bets to meet a very high playthrough requirement, no matter what your cash balance is, you cannot withdraw more than $100.
Withdrawals from winnings obtained using the welcome bonuses are also capped. Where you redeem a welcome bonus, and meet the wagering requirement, you will be limited to a maximum withdrawal value of 6 times your first deposit amount and any remaining balance will be forfeited.
Banking Options
You cannot play real money games in a casino without needing a banking option. You’ll have to deposit money into your casino account before you can place bets, and you’ll have to withdraw any winnings from your casino account. Therefore, it is important to consider whether the casino supports a banking option that is available to you in your territory, as well as whether it will be convenient to use.
Deposit Methods
You can make deposits into your Jackpot City Casino account with virtually all deposit methods – you can use credit/ debit cards, e-wallets, and direct banking options. Specifically, all the methods available are: Citadel Direct, ClickandBuy, Diners Club, Direct Bank Transfer, eChecks, EcoPayz, Entropay, Envoy,EPS, EZIPay, GluePay, iDEAL, instaDebit, Instant Bank, Lobanet, Maestro, MasterCard, Neteller, Paysafe Card, POLi, Postepay, QIWI, Skrill, Sofortuberwaisung, UseMyFunds, Visa, Visa Debit, and Visa Electron.
Deposits are largely instantly credited. The minimum amount that you can deposit depends on the method used; but on most methods it is 10 casino credits (that is £/ €/ $10, or any other currency of play).
Withdrawal Methods
When it comes to withdrawal, the number of banking options supported is not as varied as that supported for deposits. The total options supported are as follows: ACH, Checks, ClickandBuy, direct bank transfer,Easy EFT, eChecksEcoPays, EntroPay,EZIPay, iBanq, instaDebit, iDebit, Master Card,Moneta.ru, Neteller,Pay Spark, PaySafeCard, PayPal, Postepay, Skrill, Visa, Visa Electron, Visa Qiwi, andYandex.
The minimum amount that can be withdrawn is $50, while the maximum is $4,000 per week. With the minimum deposit only $10, it means that you need grow your deposit only five times before you can request a withdrawal.
Withdrawal Times
Many casinos have been blacklisted because it takes too long to for the payouts they issue to actually reach the players. Thus, it’s important to also consider whether the payouts of Jackpot City Casino are fast or slow.
First after submitting a withdrawal request, there is a pending time of 24 – 48 hours within which the withdrawal will be processed. After the approval of the withdrawals, they are issued to the withdrawal method you selected, and how long it takes to reach you will depend on the particular withdrawal method. Web wallets (such as Skrill and Neteller) are the fastest, as they take only 24 – 48 hours. Credit/ Debit cards takes 2 – 6 business days, bank transfers take 3 – 7 business days, while checks takes 14 – 21 business days.
Also, it is worth noting that in many customer reviews of Jackpot City, players reported receiving fast payouts from the casino when they make withdrawals.
Restricted Countries
Many countries have laws that make it illegal for their residents to wager money online. As a result of this and more, casinos do not accept players from everywhere; and Jackpot City Casino is no different.
If you are residing in any of the below named countries, you are not allowed to create an account and play real money games in the casino – Andorra,Australia, Austria, Belgium, Czech Republic, Denmark, France & Outlying Territories, Germany (but only Baden-Württemberg and Lower Saxony (Niedersachsen) states), Hong Kong,Hungary, Iran, Israel, Italy, Myanmar, North Korea, Philippines, Portugal, Romania, Singapore, Slovakia, South Africa, Spain, Taiwan, Turkey, United Kingdom, andUSA & Outlying Territories.
Customer Support
You just cannot play real money games in a casino without needing to contact the casino’s customer support service. It is almost impossible for casino players not to have questions that they need answered or issues that they need resolved. But even if that is the case, and you have no questions or issues that you’ll need the support team to address, you’ll still need to contact the support service when sending the documentation that will be used in processing your withdrawals. Therefore, it is important to consider the various channels that the casino provides for contacting them, as well as the effectiveness of these channels.
You can contact the casino using the usual channels – email, telephone, and live chat. Jackpot City Casino endeavors to answer email support submissions in a few hours, so you’ll not be kept waiting for needed assistance. For instant feedback, you can use the live chat or the different toll free lines provided (depending on the country you are playing from). One impressive thing about the customer support service is that the team is available round the clock to address players’ questions/ issues.
Summary
Jackpot City Casino is one of the oldest casinos in the business. But this is no senior citizen barely making it through the casino field on crutches. Jackpot City Casino operates with youthful vigor. It is legit, as it checks the relevant boxes – licensed, fair and safe. They have a wide variety of top quality casino games provided by one of the best casino games provider in the business – Microgaming. This ensures that you will be treated to excellent gaming entertainment. A good welcome bonus is followed by exciting daily, weekly and monthly match bonuses and prizes, to make the house very attractive. For making deposit and withdrawals, you are provided with more options than you can possibly need; and payouts are fast. And if you do need customer support; there’s always an agent to talk to at any day and anytime.
Jackpot Casino looks very good, but for the many bonus conditions which makes the casino less attractive for playing with bonuses, as well as the casino approach to discussing players’ complaints with some third party industry watchers.
I like
- Licensed by Malta Gaming Authority meaning it is a well regulated casino
- Accredited by eCOGRA, meaning it is fair and safe
- Over 400 excellent casino games, including live dealer games
- An attractive welcome bonus up to $1,600
- A good number of progressive jackpots with life changing amounts
- Wide range of banking options for making both deposits and withdrawals
- Fast payout
- 24/ 7 customer support available via live chat
I didn’t like
- High wagering requirement (50X bonus amount)
- Low single bet cap while playing through bonuses (<30% of bonus or $8)
- Caps on withdrawals from winnings obtained using certain bonuses.
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