Ruby Fortune Casino review. Ruby Fortune Casino review is an unbiased review of Ruby Fortune Casino that tells if Ruby Fortune Casino is legit or a scam. Ruby Fortune Casino advertises as a casino that provides an “online gaming experience that pulsates with glamour, glitter, and luxury”. That’s a promise to provide an entertaining gaming experience coupled with a boosting of the bankroll.
The question is whether Ruby Fortune Casino actually provides any of that, or whether the promise is just advert-speak. In the first place, is Ruby Fortune Casino genuine?
Ruby Fortune Casino is a legit casino site. It is not a scam because they will never steal your money or deny your payment. And the games are also real not fake.
This Ruby Fortune Casino review will examine Ruby Fortune Casino in order to provide the information that will help you answer those questions.
Ruby Fortune review at a glance
- Award-winning casino started in 2003 and owned by the Palace Casino Group
- Legit casino with an operating license from the Malta Gaming Authority
- Certified fair and safe by eCOGRA
- Provides over 450 casino games including live dealer games
- Provides a good number of progressive Jackpot games
- Offers a welcome package that covers the first three deposit, and is up to $750
- Has a high bonus wagering requirement of 50X bonus amount
- The minimum deposit is $10, and the maximum withdrawal is $4,000 per week
- Customer support is available 24/ 7 via email, live chat and telephone
What is Ruby Fortune Casino?
Ruby Fortune Casino started operation in 2003. It was launched by the Palace Casino Group, which is a Group that owns and operates other casinos including Riverbelle casino, Lucky Nugget casino, King Neptunes casino, Casino Epoca, Gaming Club, Spin Palace casino, and many others.
Ruby Fortune is an award-winning casino that won the award of “Best New Casino of the Year”, from industry watchers, a year after its launch. This made Ruby Fortune a popular destination for players, and they have not dropped the bar in the years that follow.
The casino is holding a license from the Malta Gaming Authority as well as the Kahnawake Gambling Commission; they are certified fair and safe by eCOGRA, and they are powered by Microgaming. The rich games and huge jackpots of Microgaming combine with the huge bonuses and efficient services (fast payouts and responsive support) of the Ruby Fortune Casino to make them an interesting choice.
The online casino can be found at https://www.rubyfortune.com. The website is available in English and 8 more international languages which include Français, Deutsch, Português (BR), Español, and Svenska. If you are of legal age (18 or age of majority in your jurisdiction) and not resident in any of the restricted countries, you can proceed to the website, open an account and start the journey into a casino of glamour, glitter, and luxury.
Games Review
Software Provider
An online casino is at best an imitation of the land-based casino. Software is used to give you the games you’ll have to play in a land-based casino. Thus, an online casino is only as good as its software. Where the software is not visually appealing and has difficult game-play features, the online casino might as well close shop.
In this regard, Ruby Fortune Casino ticks the box. They are powered by Microgaming which is one of the best online gaming software providers in the biggest. Since Microgaming started operations in 1994 they have become the biggest providers of online casino games. This is because their software is state-of-the-art, and features only high-quality games with excellent graphics and sound effect, intuitive interface and game-play features and more. Microgaming also set the pace in progressive jackpot games, as they offer the biggest progressive in the business.
That said; there’s no doubt that Ruby Fortune casino has the software to max your exciting gaming needs. However, we like to see casinos that are powered by more than one software provider. This is because software providers differentiate their software with exciting unique tweaks in graphics and game-play styles. Thus, having different software in the house will give players a bunch of exciting tweaks.
Real Account versus Guest Accounts
You can still play casino games in Ruby Fortune Casino even if you do not want to place bets on games. This is because the casino allows players to open a Guest account as opposed to opening a real account. The Guest account allows you to play casino games for fun without worrying about losing money.
It can also be very helpful even for those who wager money on casino games. When a new game is introduced, it could be good to try out the game with fun-play and fully understanding it before proceeding to your real account to wager money on the game.
Mobile Compatibility
You should not have to be before your desktop devices before you can have some exciting gaming time. The ideal casino should be super convenient in allowing gaming on the go, which is from anywhere and at any time. For this to be possible, the ideal casino should be compatible with mobile operating systems and platforms. Thankfully, Ruby Fortune Casino ticks the box.
The casino works well with Android, iOS, Blackberry and other mobile platforms. All you need do is type in the casino URL into any web browser and you’ll be redirected to the mobile casino. The mobile casino features excellent games and does not diminish the fun.
Download Play versus Flash Play
Whether you’ll be playing the games on your computer or mobile device, there are two ways to access the casino games. You may download the casino software to your device, or you may play the games directly from the casino servers without any download. Ruby Fortune Casino offers both gameplay styles for your gaming pleasure.
Games
The games in a casino lobby are what provide the fun and excitement that a casino promises. Thus, the ideal casino should provide a wide variety of games so that you’re more likely to find some that will kick back the boring time and fill the space with fun and excitement.
In this regard, Ruby Fortune Casino does well. They provide over 450 online casino games which include all the regular categories – slot games, table games, video poker, and speciality games.
Slot Games – The majority of an online casino’s games are Slots, and it is no different in Ruby Fortune Casino. They have hundreds of slot and you can literally play a different title every day of the year. They provide all the different slot types for your spinning delight; you can choose the classic fruity, 3 – reel slots, 5 – reel slots, and progressive slots. Some of the slot titles you’ll find are Agent Jane Blonde, Hellboy, Tomb Raider, Thunderstruck II, Fantastic 777, Pharoah’s Tomb, Treasure Nile, Fruit Fiesta, Major Millions, King Cashalot, Mega Moolah and more.
Table Games – Closely following slot games in popularity are Table games. Thankfully, Ruby Fortune provides all the popular table games. If you want to sit at a table of lucks, they have games like Roulette, and Craps for you. You can spin the Roulette wheel and watch where Lady Luck will make the ball stop. There are different types of the game to choose from, which include French Roulette, European Roulette, and American Roulette. For the Craps, you can roll dice and watch what number Lady Luck will bring out. They have single dice games as well as multiple dice games for you to choose from.
If you want a table game of skill and strategy, then you can try Blackjacks. Ruby Fortune provides different types and variants of the game, which include European Blackjack, Classic Blackjack Gold games, Vegas Strip, Spanish 21, and more. If you’ll rather a game that combines luck and strategy, then you can set a table of Baccarat. Other table games you can play in the house include Red Dog, High-Speed Poker, Sic-Bo and more.
Video Poker – For the combined action of a video slot and a classic poker game, you can play video poker games. Ruby Fortune provides different titles which include popular titles and some less popular titles. Video Poker games you’ll find in the house include Jacks or Better, Joker Poker, Deuces & Joker, Tens or Better, Double Joker Poker, Aces & Eights, Louisiana Double, and more.
Specialty Games – These consist of instant win games such as scratch card games and bingo games. You’ll also find Keno in this category. For games with super ease of play and instant wins, you can try your hand at Three Wheeler, Space Evader, Bingo Bonanza and more.
Live Casino
Many casino players still like the feel of the land-based casino because of the social factor (having to play with and against real humans). While online casinos are popular because of the convenience they offer; on their own, they lack the social factor. Thus, most players want a casino that will give the convenience of online casinos and also give the social factor that land-based casinos give. This is possible only by live dealer games where the dealer is dealing the cards (or spinning the wheels) in an actual casino, and the action is relayed to your device via video feed together with pop-ups on your screen prompting you to take your action. Thus, the ideal casino should provide live dealer games.
Thankfully, Ruby Fortune Casino provides live dealer games. The live dealer games are powered by Evolution Gaming, and they use expert software that puts you in a brick and mortar casino right in the comfort of your home. They also allow you to choose between standard dealers and playboy bunnies dealers. Some of the live games titles you can play in the casino include Live Baccarat Multiplayer, Live Casino Hold ‘Em, and Live Blackjack Multiplayer.
Progressive Jackpot Games
The main reason most people play casino games is the chance to win big with small bets. The games that give that chance are progressive jackpot games. These games have jackpot pots that grow every time the game is played, and the fund can grow to life-changing sums (tens of millions) before the jackpot is triggered and won. Therefore, the ideal casino should provide a good number of progressive jackpot games.
Thankfully, Ruby Fortune Casino, being a Microgaming casino, holds many progressives. These are attached to slots, tables games and video poker, so that whatever your favourite game type, you have the chance of hitting the life-changing win. Some of the Progressive Jackpot games are Cash Splash Fruit Fiesta, Jackpot Deuces, King Cashalot, Major Millions Mega Moolah, Poker Ride, Roulette Royale, SupaJax, Treasure Nile, and more.
Bonuses and Promotions
Every business offer promotions to drive patronage and sales, and the casino business is no different. Casinos offer different bonuses and promotions to attract more players and to increase wagering. To the players, bonuses and promotions mean freebies with which they can boost their bankroll; therefore a review of a casino is not complete until the bonuses and promotions offered have been examined.
Thankfully, Ruby Fortune Casino offers all the bonuses you’ll find in any typical casino including welcome bonus, match bonus, no-deposit bonus and more.
Welcome Bonus
The welcome bonus is the casino’s offer to new players. It’s the casino’s way of saying “thank you for choosing us over the other houses”. Thus, the welcome bonus should be big enough to really be attractive.
In this regard, Ruby Fortune casino comes out strong. Their welcome bonus is one of the most attractive in the market. Usually welcome bonuses are deposit bonuses which add back to your account a percentage of your first deposit. However, the welcome bonus of Ruby Fortune Casino is stretched to cover more than the first deposit. It is a package that keeps rewarding you until the third deposit.
The welcome package is as follows: 100% cash bonus up to $250 on the first deposit, 100% cash bonus up to $250 on the second deposit, and 100% cash bonus up to $250 on the third deposit. Thus, you can get up to $750 in cash bonuses as a welcome present in Ruby Fortune Casino.
Other Bonuses
Not only new players have reasons to be in Ruby Fortune Casino. They also offer bonuses and promotions aimed at players who already have accounts. These include regular match bonuses, where players are rewarded with percentages of their deposit as cash bonus anytime they reload; no-deposit bonuses, where players are rewarded with free spins even without making any deposits; and many more.
There is also a loyalty program where you earn points for your wagering activity in the house which you can later convert to casino credit for more wagering. Every $10 you wager at Ruby Fortune will earn you 1 Club Point. Club Points can be redeemed at any time in units of 1,000; at a rate of 1,000 Club Points = $10. Also as you earn points, you’ll be entered into a 6 – tier loyalty program where the higher you move up the tiers the more rewards you’ll get.
Bonus Conditions
Stringent bonus conditions can make even a huge bonus meaningless. Thus, it’s not enough to look at how large the bonuses are, it’s also important to look at the conditions attached to the bonuses.
Bonus wagering Requirement (BWR)
The most important bonus condition is the bonus wagering requirements. This bonus condition is to ensure that bonuses are not just to be withdrawn, but that bonuses should be used for more wagering in the house. The bonus wagering requirement is the total amount that must be wagered after a bonus is redeemed before any withdrawal can be made. Therefore, you don’t want a BWR that is too high because that will mean you’ll have to spend more and wait longer before you can clear the bonus and make withdrawals.
In Ruby Fortune Casino, the bonus wagering requirement is 50 times the bonus amount. For example, if you redeem the full first deposit welcome bonus of $250, you’ll have to wager a total of $12,500 before you can make any withdrawal ($12,500 is obtained by multiplying the BWR (50) by the bonus amount ($250)). That said, because of the high BWR, a huge bonus might not be a good thing because it will also be herculean to clear it. For example, if you redeem the full $750 welcome bonus of Ruby Fortune Casino, you’ll have to wager a total of $37,500 before you can clear it and make any withdrawal.
Therefore, you should always want a BWR that is as low as possible. In this regard, Ruby Fortune Casino does not come out very strong. Their BWR of 50 times is lower (and better) than some casinos that require a wagering requirement of 60 times bonus amount. However, it is still not good enough because it is higher than the industry average which is 40 times bonus amount.
With the more than industry average BWR of Ruby Fortune Casino, it means that you’ll spend more than necessary and wait longer than necessary before you can clear your bonuses and make any withdrawal.
Games Contributions to Playthrough
Another important bonus consideration is the contribution of the casino games to meeting the playthrough requirement. You need to make sure that in the casino, your favourite casino games contribute optimally to playthrough; because if the games that you’ll rather be playing contribute little or nothing to play through, it will be sufferable to meet playthrough to be able to withdraw winnings.
In Ruby Fortune Casino, the contribution of games to playthrough is as follows:
- 100% – All Slots, Keno & Scratch Card games
- 8% – All table pokers, all roulettes, all video/power Pokers (excluding All Aces and Jacks or Better video pokers), all Blackjacks (excluding Classic Blackjack) and Casino War
- 2% – Classic Blackjacks, All Aces video pokers, all Jacks or Better video pokers
- 0% – All baccarat, all craps, Red Dog, Sic Bo
The contribution of games to play through in Ruby Fortune Casino shows that the casino is ideal for playing with bonuses only if you’ll be playing slots, keno and scratch card games. If you’ll rather be playing table pokers or classic blackjacks, you’ll have to look for another casino with better contribution to playthrough for these games.
For example, to play only table poker (with an 8% contribution to playthrough) after redeeming the $250 bonus, you’ll have to wager $156,250 before you can make any withdrawal. And if you’re hooked on classic blackjacks (with 2% contribution), you’ll have to wager a grand total of $625,000 before you can clear a mere bonus of $250. The poor contribution of many of the games in Ruby Fortune Casino combines with the high BWR to make the casino less ideal for playing with bonuses,
Other Bonus Conditions
There are other bonus conditions that need special mention; these include a single bet cap and withdrawal cap.
Single Bet Cap – When playing through a bonus, there is an amount that single bets should not exceed. Playing any single bet that is above the maximum bet amount means that your winnings will be voided. The problem is that the single bet cap is low-balled at 30% of the bonus amount and must not exceed €8 per round and 50c per line.
The low single bet cap when playing through bonuses means that the casino will not be ideal for high rollers who would want to place single bets of more than €8 per round and 50c per line. Also adhering to the condition will mean that you’ll have a lot of wagering to do to meet the high bonus wagering requirement. Where you must wager $12,500 to clear the $250 bonus, the single bet cap means that you’ll have to play over 1,500 game rounds. That said, the low-balled single bet cap can make playing games with bonuses in Ruby Fortune Casino a chore instead of exciting.
Withdrawal Caps – These conditions are made to ensure that Ruby Fortune Casino does not make a big payout to players who win with bonus plays. Why give big bonuses when the casino does not want you to win big with bonus plays?
First, there is a maximum withdrawal limit from winnings gotten using the welcome bonus. The limit is 6 times your first deposit amount; if you have any other balance, it will be forfeited. It should be remembered that before qualifying for withdrawal, a player must have cleared the bonus; and that the process of clearing the bonus is long and sufferable. To put this in perspective; if your first deposit is $250, you’ll redeem a 100% welcome bonus of $250. The high 50X wagering requirement means that you’ll have to wager $12,500 playing slots, keno or scratch card games. The low cap on single bets means that you’ll have to play over 1,500 game rounds. After the long process, you can withdraw only $1500 (that is 6 X $250).
It even gets worse for the no-deposit bonuses. Withdrawals from winnings gotten using no-deposit bonuses are capped at 100 Casino Credits (in the Player’s currency of play) and the remaining cash balance will be forfeited. It should be said that winnings from no-deposit bonuses (such as free spins) are regarded as cash bonuses which must be played through 50 times before any withdrawal can be made. For example, if Ruby Fortune Casino rewards you with 5 free spins, and your free plays wins you $1000; the $1000 “winnings” is not cash money that you can withdraw. It is seen as a cash bonus, and you’ll have to subject it to the 50X playthrough before you can make any withdrawal. That is, you’ll have to wager $50,000 to clear the $1000 no-deposit “winnings”. With the single bet cap, you’ll be playing over 6,000 game rounds. After the long long long process; you can only withdraw $100, and every other balance is forfeited. If you ask me; with such conditions attached, I won’t even be looking at the no-deposit bonuses.
Banking Methods
You cannot play real money games in a casino without needing a banking option. You’ll have to deposit money into your casino account; and when you have winnings, you’ll also need to withdraw from your casino account into your bank account. Thus, the ideal casino should support a wide range of banking options, so that in any of the supported countries you may be, you’ll be able to find a banking option for conveniently making your deposits or withdrawals.
Deposit Options
Ruby Fortune Casino accepts deposits from different credit card, debit card, web wallets and bank transfer options. Specifically, the supported banking options for deposits are: ClickandBuy, EcoPayz, MasterCard, Maestro, Neteller, Skrill (MoneyBookers), PayPal, Paysafe Card, Postepay, Solo, Ukash, Visa Debit, Visa Electron, instaDebit, Visa, Entropay, POLi, EZIPay, eChecks, QIWI, Direct Bank Transfer, Instant Bank and Trust.
You might not have all the options available to you in your particular location. However, with generic options such as credit/ debit cards and PayPal, you will be able to credit your casino account without stress. That said; with cryptocurrencies becoming very popular for making online payments, it was disappointing that Ruby Fortune does not support even the most popular of the cryptos – bitcoin.
Deposits are largely processed instantly and the funds will be reflected in your casino account almost immediately. There are minimum amounts that can be deposited; for most of the deposit methods, it is $10.
Withdrawal Options
The banking options that Ruby Fortune Casino makes available for withdrawing funds are ClickandBuy, PayPal, Visa (Credit card), Visa Electron (Debit card), Master Card, instaDebit, Entropay, EcoPayz, EZIPay, and Skrill.
Just like in every casino, there are fewer withdrawal options than deposit options but you should have no problems getting one from the options supported for your withdrawals Since Bitcoin is not supported as a deposit method, it’s no surprise that it’s not supported for withdrawals either; however, it is surprising that Ruby Fortune Casino does not support checks (cheques) for withdrawals. You’ll find that most of the casinos in the market issue payout by checks.
There are also limits to how much can be withdrawn; the minimum withdrawal limit is $50, while the maximum is $4,000 per week.
Withdrawals are not instantly processed like their deposits counterpart. However, you wouldn’t want a casino that takes forever to issue payout. The hallmark of the legit casino is a fast payout. Therefore, it’s not enough that Ruby Fortune Casino supports different withdrawal options, it’s also important to consider how fast it takes them to actually pay after you submit a withdrawal request.
First, after putting in your withdrawal request, Ruby Fortune Casino will hold the withdrawal pending for 24 – 96 hours. They say that this is to allow you to reverse the withdrawal so that you may continue playing in the house. I wonder why casinos that hold withdrawal pending do not also hold deposits pending for the same reason – to allow you to reverse the action if you change your mind. That said, I detest the policy of holding withdrawals pending; it gives me the impression that the casino does not want any money to leave its doors. However, the pending time of Ruby Fortune Casino is not always 96 hours; sometimes it is just 24 hours.
After the pending time, the withdrawal is processed and issued to your chosen withdrawal method. How long it takes to touch your account will then depend on your chosen method. Generally, Web Wallets take 24 – 48 hours, Credit / Debit Cards take 2 – 5 business days, and Bank Transfers take 3 – 7 business days.
It should be stated here that for this review, our investigation of the payout speed of Ruby Fortune Casino also looked at what real players in the casinos are saying about it. We examined different independent review platforms to garner players’ reviews about the payout speed of Ruby Fortune Casino. Thankfully, it is safe to say that Ruby Fortune Casino is not one of the casinos that are plagued with no-payout or slow payout issues.
Restricted Countries
Casinos do not accept players from every region. Thus, before any other consideration, you should check if the casino accepts players from your location. If a particular casino you are considering does not accept players from your location, you’ll have to look at another casino that does. Using a location masking technology to beat the casino and register when it normally does not accept players from your location is counter-productive, because you may be unable to deposit money into your casino account or withdraw any winnings that you may have.
If you are resident in any of the below-listed countries, you’ll have to look beyond Ruby Fortune casino because they do not accept players from the locations. The countries are: Australia, Andorra, Austria, Belgium, Czech Republic, Denmark, France & Outlying Territories, Baden-Württemberg and Lower Saxony (Niedersachsen) states in Germany, Hong Kong, Iran, Israel, Italy, Myanmar, North Korea, Philippines, Portugal, Romania, Singapore, Slovakia, South Africa, Spain, USA & Outlying Territories, Taiwan, Turkey, Hungary and United Kingdom.
Customer Support Service
You cannot play real money games in a casino without needing to contact the casino via its agents. Even if you do not have questions, and there are no issues as well, you’ll have to reach customer support when you send in your documentation needed to process your payout. Whatever the case, it’s good to ensure that the casino provides different channels for contacting them and that the channels are effective in providing needed support.
In this regard, Ruby Fortune Casino ticks the box. The first stop for assistance is the FAQ section on their website. However, you’ll find that the FAQ is not detailed enough. Ruby Fortune needs to significantly increase the scope of the FAQ. When it comes to direct contact options, Ruby Fortune need emulating. You can contact them via email, live chat or telephone. Also, they don’t just provide the channels; they are super responsive. You’ll get a response to your email submission in a few hours. The live chat support is “instant”, you won’t be kept in a queue waiting endlessly for an agent to come online. Also, the telephone support is available in over 10 languages and they provide toll-free lines so you won’t have to worry about charges when you pick up the phone to call. Also, the support team appears highly trained, and their responses are most helpful. Lastly, the customer support service is available round the clock (twenty-four hours a day, seven days a week).
Summary
Ruby Fortune casino is a legitimate casino that promised glamour, glitter, and luxury; and they deliver that with exciting, entertaining gaming, and the real chance of boosting the bankroll. As a new kid in the block back in 2003, Ruby Fortune won the “Best New Casino Award” and has not rested on their laurels.
Drawing over 450 games from Microgaming, they continue to provide high-quality online casino games that guarantee premium entertainment. In addition, they provide many progressives that add jackpot chasing excitement to the mix, as well as huge bonuses and promotions. In terms of service, a wide range of banking options are supported that guarantee stress-free deposits and withdrawals; their payouts are relatively fast, and they have a super efficient customer support service.
One of the dents on the casino comes from their association with the Palace Group (which is the Group’s unfriendly bonus policies). There are a high bonus wagering requirement and other bonus conditions that make the casino less ideal for playing with bonuses. The up to 96 hours pending time that withdrawals are held before being processed is super annoying, and it also hurts a little that players from the US are not welcomed in the casino.
I liked:
- Well regulated casino licensed by the MGA
- Over 450 online casino games from Microgaming including live dealer games (from Evolution Gaming)
- Provides a good number of progressive jackpot games
- Fast Payout
- Highly efficient support service that is available 24/ 7
I didn’t like:
- High 50x bonus wagering requirement
- Stifling bonus condition such as the low cap on single bets when playing through bonuses, and the withdrawal caps on winnings gotten using certain bonuses
- Limited withdrawal options
- 24 – 96 hours pending time for withdrawals
Do you have any experience with Ruby Fortune Casino? If yes, kindly use the comment section below to give us a brief Ruby Fortune Casino review.