alexa smartthings device is unresponsive

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However, errors do happen. I have an Alexa that I have had for several years. meross Smart WiFi Table Lamp, Bedside Lamp, Compatible with Apple Thats why most people save this solution to be used as a last resort. YOUR CLEAR EXPLANATION HELPS GREATLY, VERSUS INFO FROM THE WEB THAT IS LESS CLEAR. Dont waste your money, My Merkury bulb (Geeni App) worked fine for a few months. Update the device manufacturers app and the Alexa app to the latest version, 9. Alexa no longer controls any of my smart things devices. You may be able to tap it on your phone to turn it on and off, but that just means that there is an app somewhere that recognizes it and will note that its state has changed. I can control all of my Hue that are linked to the echo and not through smartthings. Before you go ahead and . Turn off the toggle switch that allows Alexa access to all devices. Once you get a handle on using voice control, you may wonder if the remote is even worth it. Normally, Alexa devices update themselves during off-hours. While the issue can be related to the roughness of the delivery process or simply improper installation, you need to check for cracks and other damage. Heres where smartthings gives us a very powerful option. Make sure your Wi-Fi password is correct. Is the latter fully plugged into the socket? Disabling the skill unlinks your Alexa and Manufacturers accounts. THIS BUTTON PUSHER USES A SwitchBot Hub, WHICH ILL SOON TRY TO INTEGRATE INTO MY SYSTEM. Unless you mistakenly changed the DTH for the physical button to the virtual device, rather than leaving the physical button alone and creating a brand new virtual device which will use the virtual DTH. Click the Search icon and enter the app name and click Enable to Use. Follow the instructions and your voice commands should be back up and running. Noticed that that is not a different name for your smart button or a different DTH for your smart button or anything to do with your physical smart button. In my case, a router upgrade increased the security level on the firewall and restricted packets to http/dns/ftp. I have 6 devices connected to Alexa linked through the Kasa app. show original. Warning: Factory reset deletes data and custom settings. * Available technology, functions and features may vary by country, service provider, network environment or product, and are subject to change without notice. All that you need to do here is to remove all of the power from the unit and then power it up one more time. It should respond now. This includes smart bulbs and plugs from different manufacturers. Its really just software. . Note: Depending on the app, you may lose some app data or settings with this approach. From there, you can go about adjusting the configurations to personalize the system. When you use the regular standard stock DTH for the smartthings button which will get automatically applied when you add the device via the SmartThings mobile app, you can then use that button in ST automations. The most common use case of this type is when you want to have SmartThings turn on a light which doesnt work with smartthings but does work with Alexa. I have an Alex Echo, Smartthings hub, and various devices. Test the Wi-Fi password on another device, and if necessary, change it and try connecting Alexa again. Thank you for your help! To update them, go to the Google Play or App Store, search for the installed apps to see if an update is available. ok.). It will walk you through creating the right kind of virtual device. On successful install, open up the app to ensure you can still control the device. JD: From your description, I dont understand which one Alexa has discovered. Uninstall and reinstall the device manufacturer's app. is not responding to Alexa. Your two use cases are very different, so lets just start with the first one, changing the volume on echo. Onlyits not the SmartThings button. Im not trying something that is 10+ in difficulty. If you do find cracks, frayed sections, water damage, discolored parts, or any other indicator, then reach out to the dealer. Meaning they have to be plugged in all the time. Alexa skills are smart device apps or features inside Alexas system. This is what fixed the same problem with my Philips Hue lights. JDRoberts, First, as I mentioned previously, the SmartThings button is not visible to echo. You might think that Alexa is not talking back to you. Perhaps your device got disconnected from your internet. I thought it would be a nice novelty to be able to control them with my Alexa, but this is way too frustrating. Alexa does not recognize the device. If the firmware of your Alexa device is outdated, it can avoid receiving voice and app commands. We even tried removing a device and Alexa cannot now find it.

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alexa smartthings device is unresponsive