You can find out the postage price in the portal or you will be asked to download a returns label and pay for postage at your local post office. BGG02001-174-18 Just telling me they've passed me to the 'relevant team'. To take advantage add to bag (like you would a product) and the discount will be If it's after 9pm on that date then its late. Item arrived with a makeup stain and a rip in the fabric. Don't do it. Youll need to place another order or return any unwanted items. Make sure youve entered it in the Redeem Gift Voucher box at the checkout. Verified as valid. We also accept PayPal, Apple Pay (iOS only), Afterpay, Klarna and Quadpay (not available on app), Giftcards and prepaid debit cards. Original packaging is not required! P.S. I love the unusual and quirky designs at Nastygal and their sales are just amazing. Extra 10% Off | Nasty Gal Promo Codes. Download the app for an exclusive extra 20% OFF*. [protected], Desired outcome: Can't find a contact for an actually human! I am 5'5 and weigh 138 pounds. Again, I explained it was never sent. Really lovely quality, I absolutely love my new clothes.thank you Nasty Gal !! A weird combo that has accrued a cult-like following over the last few years. It's just the worst.I made a purchase on January 9th because it was supposed to arrive on January 18th, I don't live in US, but for that time frame I was going to be there.When I tracked the packed, it said it left UK on January 19th.The thing is, the package arrived on January 30th to the Hotel, and I'm no longer in the US, and I don't know anyone in Orlando to pick up the package.Now the customer service is telling me that I should arrange the pick up since it was delivered, but extremely delayed and I don't live there.They don't provide a rational solution or a solution at all. We may use this transcription as described in our privacy policy. If youve sent us a message via Twitter, we wont be able to respond to it. The quality is really good, I like my new clothes very much. The name was inspired by the song and album Nasty Gal. Betty Davis, the patron saint of badass women, was known for her unapologetically sexy funk music which comprises our vision of femininitycomplete with lam platform thigh-high boots. - AGG10030-105-16 Contact Us They put the blame on the client. Repack your items. * Please note: The shipping times shown are from the order date. My order number is GUS107732612. Do not order from them. #1 Jefferson, Wi. Would give 5 stars but half my order didn't arrive. We also ensure all reviews are published without moderation. I've bought a few items which I've been very happy with and recently received some boots which had slight marks on. 1. You neednt worry though; every style has been converted accordingly to match the sizing in your country. Reviewers complaining about NastyGal most frequently mention customer service, store credit, and poor quality problems. Return in 4 easy steps. Thanks, Jayne Y! For shopping wherever, whenever. Jessica I contacted Customer Service and was advised to wait until January 14 and was also told that they would investigate with the courier. or the money and now they will not even reply to my emails. I called a number that is associated with Nastygal. Exclusive. It is stated in our T&C's on site that we have up to 30 days to action delivery on an order and upon placing your order with us, you have agreed to those terms and therefore any timescale within that time advised by our customer services team. Log in to the returns portal. I was helped via virtual Chat by Jayne Y and she was brilliant. We're bummed things didn't work out for you, but here's the good news: You've got 45 days to send something back to us from the day you receive it. If you do not want to consent to this use, please do not contact us other than by email. She kept asking me for it. Refunds are sneaky things and can show up in a couple of places: 1. This review was chosen algorithmically as the most valued customer feedback. Hi there,Thank you for this review, it's great to hear you love the clothing you received and enjoyed our speedy delivery service. Here are 8 tips for writing great reviews. Kind regards -Millie, Contact help 'chat' on the site it's not working, tried 10 times every time says no connections. Your return gets processed by our returns team and your refund is then processed. sadly i only received one item from it, on the depatching email it says all items are shipped. nastygal.com Look What's Arrived Your wardrobe refresh just dropped. If you paid for your order with a gift voucher or store credit, this will be credited back to your nastygal.com account. Hello Megan,Thank you for getting in touch and for taking the time to leave your review.It's great to hear that Katie, from our Customer Service team was able to assist with your recent query, leaving you satisfied with your experience.We'll be sure to pass your feedback onto, Katie.Take care,Nasty Gal x. I contacted Nasty Gals customer service over an item I received that ended up being faulty. The carrier was unable to deliver your package. Some of our items do come back in stock, so keep checking back! Once you've set up your USA or UK shipping address and clicked through a cash-back website, you're ready to make your Nasty Gal purchase. i ordered 7 items from nasty gal two weeks ago, it said it's all depatched after 2 days. Replies to negative reviews in < 24 hours. Please refund 41.30 to my account, many thanks. Have a great day and take care,X, NastyGal is the absolute WORST I placed an order on Jan. 7th and have not received my order or been able to track my order!
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