Cloud Calling in 2022: Unstoppable Webex Calling momentum, Calling at the heart of hybrid collaboration, Webex Calling now includes expanded call recording capabilities, Webex Suite achieves Japanese ISMAP certification, Celebrating the Cisco Video Phone 8875 on International Design Day, Thrive and Connect: How Technology can Combat Stress in the New Hybrid Work Environment, Transforming CX: The Composable Enterprise and Democratized IT, Leading the Green Revolution: How Cisco and Webex Drive Sustainability in Business, Some companies may want to continue to use their current carrier or trunks, A business may have an existing long-term contact with their current carrier, Service is needed in a remote branch office. You can configure interoperability between your telephony equipmentsuch as a third-party PBX and analog devicesand Phone System. This solution is the simplest option that connects Phone System to the PSTN. Your preferred carrier is a participant in the Microsoft Operator Connect program. In most countries, Cloud Connected PSTN customers can select from multiple Cisco-certified Partners. With Operator Connect, if your existing carrier participates in the Microsoft Operator Connect program, they can manage PSTN calling and Session Border Controllers (SBCs). User accounts in a hybrid environment with PSTN connectivity The use of the default domain for Microsoft 365 or Office 365, onmicrosoft.com, is not supported. You must be a registered user to add a comment. The basic steps are listed below. If your organization is deploying Location-Based Routing (LBR) for Direct Routing or dynamic emergency calling, you must configure network settings for these features in Microsoft Teams. Let's break down this definition further. This option connects Phone System to your telephony network by using Direct Routing, as shown in the following diagram: If you answer yes to the following questions, then Phone System with Direct Routing is the right solution for you: You connect your own supported Session Border Controller (SBC) to Phone System without the need for additional on-premises software. If you've already registered, sign in. Your preferred operator is a participant in the Microsoft Teams Phone Mobile program. For new users, such as a new hire, who will be enabled directly for Teams, the user must be enabled for Skype for Business using on premises Skype for Business management tools. Skype for Business Online was retired on July 31, 2021 and PSTN connectivity between your on-premises environment, whether through Skype for Business Server or Cloud Connector Edition and Skype for Business Online, is no longer supported. Using the on-premises Skype for Business tools, run Move-CsUser with -MoveToTeams switch. For information about configuring caller ID or to change or block the caller ID, see Manage caller ID policies for users. PDF SBC with Zoom Phone Carrier Peering Configuration Note In some countries and regions, it's illegal to bypass the PSTN carrier to decrease long-distance calling costs. Using Phone System with Teams is only supported when the user's account is assigned a Teams upgrade policy with Teams Only mode. In this scenario, the user is still homed in Skype for Business on-premises. Enables you to use your own PSTN carrier by connecting your Session Border Controller(s) (SBC) to Phone System. If desired, configure various Teams policies for these users (for example, TeamsMessagingPolicy, TeamsMeetingPolicy).
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